+37255669784 office@jimsharman.com

“If we already knew everything we needed to know, how would we ever experience the joy of learning something new?”

~ Jim Sebastian Sharman

Recent Articles

When Size Actually Does Matter!

When Size Actually Does Matter!

A girls football team in Edinburgh won the prestigious Edinburgh Schools Cup. Their prize? A small plastic trophy. What did the boys get on the same day? A full-sized one…

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When Work Becomes a True Blessing

When Work Becomes a True Blessing

What’s the collective noun for a group of world-class telco consultants? A calling! 🤣. Ten years ago, in Dec 2015, a brand new mobile network operation from Reliance Industries Limited in India…

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“Jim led an area of the Learning & Development work stream for us on a large Telco start-up in India [Reliance Jio Infocomm]. Jim is an accomplished and skilled consultant who really understands the challenges of creating world-class training interventions in a complex customer contact centre environment. Jim has an extraordinary ability to create a real and sustainable team spirit. I would have no hesitation in recommending Jim or working with him again when the situation arises.”

Paul Scott

Senior Director, Customer Experience Consulting, Dimension Data/Merchants, Jio Project, UK/India.

“Jim gave me invaluable support in communication with the Network as a whole and also provided one-on-one coaching and counsel support personally and to other team members in stressful times, enabling shift and continued motivation. Jim displayed dedication to the World Cleanup Day movement from the moment we interacted. In fact, he even emigrated to Estonia to make as big an impact as possible!” 

Heidi Solba

President & Head of Global Network, Let's Do It World, World Cleanup Day Digital Cleanup Day, Estonia.

“I have worked with Jim in various guises over the last twenty years. I have always found him to be extremely conscientious with a meticulous eye for detail. He has worked for me as a training designer (of soft skills – his area of expertise) and a Management and Leadership coach and IMI Assessor. He is extremely knowledgeable about communication skills and exemplifies his knowledge through a very genuine approach to his clients and those he works with on projects.”

Rebecca Wood (Braund)

CEO & Founder, RJ Wood Consulting Ltd., UK.

“Change happens anyway. Make friends with it – make it work for you!”

~ Jim Sebastian Sharman